Health Claims

Health Claims Processing

Our clients select us for many reasons and stay with us because of our commitment to service. The depth of the employee and system resources available within the Zenith organization supports this commitment and encompasses the full range of benefit administrative services.

Claims Processing Capabilities

• Proprietary system
• Medical, dental, vision, prescription and short-term disability plans
• Virtually unlimited plan design options
• Clear client customized Explanations of Benefits (EOB)
• Client customized check stock
• Acceptance of electronic claims from providers
• Systematic fraud detection

Expert Customer Services & Claims Processing Representatives

• Coordination of claims processing and customer service functions
• Designated, experienced representatives assigned to each client
• Direct telephone and e-mail access
• Ownership of participant satisfaction
• Thorough claims investigation and resolution